The key steps in the workforce planning process are:
Step 1: Understanding your current and future business goals;
Step 2: Identifying the capacity and capability of your current workforce to meet these;
Step 3: Forecasting the capacity and capability of the workforce you think you will need;
Step 4: Identifying any gaps and using this information to guide the development your workforce strategy; and
Step 5: Reviewing and evaluating the strategy you've put in place.