National Certificate in Business (First Line Management) Level 3


This qualification will take up to 12 months to complete.


This qualification is for people who are currently, or are training to be, responsible for managing people, resources, and/or workplace operations.


They will learn about:

  • Communicating effectively

  • Report writing

  • Understanding quality management

  • Leading groups and teams

  • Supervising workplace operations.

Career opportunities:

Manager or Shift Supervisor or Team Leader in the recreation, sport or fitness or sector of your choice.


Costs - Refer to the fee schedule
This cost includes learning and assessment resources, registration of achievement and Learning Support Advisor contact visits.


There may be additional costs if external training and assessment are required.

Click here
to view the Learning and Assessment Plan for this qualification.


Click here to download a copy of our Training Agreement.


Click here to download the First Line Management brochure.

Recognition of Current Competency (RCC) Assessment
To view our RCC assessment process for this qualification please click here


Did you realise that we have an apprenticeship that contains this qualification and provides $1,000 to assist you?


Click here to view your options.


Contact your Skills Active Learning Support Advisor to find out more about this qualification.