Free Resources

LITERACY & NUMERACY HELP

Skills Active is committed to helping our trainees complete their qualifications. One way we can do this is by helping individual trainees to overcome any literacy or numeracy difficulties they may have. Literacy, language and numeracy (sometimes called LLN) means being able to read, write, listen, question, think and use numbers (maths) well enough to be able to do a job properly. These skills are also needed to help people gain new skills, study and pass assessments.

Below are a range of free information sheets to help trainees improve their reading, listening and questioning, and time management skills, plus more.
 
 
Active reading 
  
Listening and questioning 
  
Time management 

 

      Customer behaviours

 

       Customers with special needs

 

       Finding the information you need

 

       Giving a talk

 

       Giving instructions

 

       Professional behaviour

 

       Time management

 

       Working in a team

 

       Writing a report