Confidentiality and Impartiality



Information, data and drawings relating to an operator's safety management system are viewed in the course of an OutdoorsMark audit.


Skills Active and the OutdoorsMark auditors understand that this material is to be held in strict confidence and not disclosed to third parties without the prior written consent of the operator.


Skills Active has contractural agreements with its staff and the OutdoorsMark auditors relating to confidentiality.


OutdoorsMark auditors are required to conform to the OutdoorsMark Auditors' Code of Conduct.



OutdoorsMark aims to be objective, independent and impartial.


OutdoorsMark does not allow commercial, financial or other pressures to compromise impartiality.


The OutdoorsMark programme is concerned with auditing an operator's safety management system. Certification decisions are based on objective, verifiable evidence gathered during the audit process.


OutdoorsMark does not offer consultancy services to individual clients nor specific, tailored advice that might assist an operator to gain certification.


The New Zealand outdoors sector is relatively small and consequently, risks to impartiality are possible. Skills Active staff and OutdoorsMark auditors are required to declare their interest if a risk to impartiality presents itself. This risk assessment process is on-going.


If it is determined that a declared interest would present a risk to the impartiality of the audit, the risk is eliminated or minimised.


An independent panel reviews the certification activities of OutdoorsMark and particular attention is paid to risks to impartiality.