Creating opportunities for a well-rounded team at Christchurch City Council

August 14, 2019

Christchurch City Council has more than 600 hard-working and talented people whose job is to make sport and recreation happen for the city’s people, and this team is showcased in a brand new video from Skills Active Aotearoa.

Jacquie Hibbs, customer and programmes manager for the council’s Recreation and Sports unit, says the team uses Skills Active qualifications across a range of job roles, from pool lifeguards and swim teachers through to exercise staff, team leaders and administrators.

Having access to formal on-job qualifications helps individuals to shine, and also ensures the team as a whole delivers a top-notch service, Jacquie says.

“Having standardised training gives us confidence that we all have a clear understanding of what our vision is and what’s expected of us.

“While we bring our own personalities and uniqueness to the role, there is confidence that your colleague is saying exactly the same thing as you are, and there’s an assurance that consistency is delivered to the customer as well.”

Jacquie started at the council 20 years ago as a fitness instructor, before working her way up through leadership roles and into management.

She says the council’s ability to offer people great career paths, supported through on-job training, helps to keep staff engaged and retains knowledge and skill within the organisation.

“So we are always looking to provide those opportunities to get a well-rounded team.”

To find out more, check out the video.

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Media contact for Skills Active

Esther McLaren

esther@skillsactive.org.nz

021 195 5127

About Skills Active

Skills Active Aotearoa is the industry training organisation for recreation, exercise, sport and performing arts. We are a non-profit organisation, 50% owned by Māori shareholders, and funded by government to promote careers and workforce development in our industries, work with those industries to create world-class qualifications, and support workplaces to train staff.