Internal moderation

Moderation is a quality assurance system designed to achieve valid, fair and consistent assessment decisions across all assessors, in all situations. Find out about moderation, and access our moderation plan and reports, below.

Ultimately, our assessor moderation system looks to ensure that assessors are making consistent and reliable judgments about the trainees.

Internal moderation is is the process of ensuring consistency in assessing against the national standards by our assessors.

It also allows us to identify where there is a need to improve assessment, and get feedback from assessors on our standards and how they are interpreted.

Moderation is one of the things you need to do to stay registered as an assessor. But you only need to attend one moderation event each year for each area of your scope. If you can't attend, you need to let us know. 

What does it involve?

Moderation might include one or more different activities.

Depending on the industry, our internal moderation can include: Assessor Forums, Observed Assessment Moderation or Postal Moderation.

Our assessor forums give assessors chance to compare and critique each other’s assessment skills through peer moderation. It provides an opportunity for assessors to check that their decisions are in line with those of other assessors. It also gives assessors the chance to observe best practice, generate new ideas, learn about different approaches to assessment and work through any issues.

Observed moderation involves an observed assessment with one of our senior assessor mentors and moderator. While out postal moderation is a matter of sending in samples of assessment materials.

You can find more details about our moderation process in our annual moderation plan, below.

Non-compliance with moderation

If you don't comply with a moderation request from us, we follow a non-compliance process: 

First we'll get in touch with you in writing

In general, corrective action can be taken at this point, and we'll strive to work with you to get to a positive outcome

However, if non-compliance remains an issue we will take further action, which could include assessor de-registration.


Your moderation

Internal moderation plan and reports 

Find out what you need to do and how it's all going to work. Our annual Internal Moderation Plan outlines our approach to moderation for the year and includes the dates of our upcoming forums. 



Find out more

We want the best for our workplaces and learners, so we ensure that our moderation system aligns to the current Best Practice Moderation Principles and Best Practice Assessment Principles.

Talk to us

If you've got any questions get in touch with our Quality Solutions Team!

You can send your moderation materials to us at: 

Skills Active
PO Box 2183
Wellington 6140

Or email: 



Forms and documents