Skills Active walking the talk on on-job training

June 8, 2018

Skills Active is walking the talk when it comes to making on-job learning available to staff.

Six Skills Active team members have enrolled in the newly launched New Zealand Certificate in Business (Administration and Technology) (Level 3), which teaches the key skills needed for a wide range of office and administrative roles.

The programme is delivered online and includes assessment, making it Skills Active’s first full service model qualification. It covers everything from using Microsoft Excel and writing business documents through to records management and mail processing.

Trainee support northern team leader Toni Clough went through the qualification herself. Toni says it’s always good for Skills Active staff to enrol in the organisation’s own qualifications where they are relevant. Not only do they gain new knowledge and skills, but they better understand where trainees and workplaces are coming from.

Toni said the fact that the qualification was entirely online made it more practical and convenient for a working trainee. She loved the progress bar which gradually turned green as she gained her unit standards, and she appreciated the regular online meetings with her assessor.

“This was really motivating and it also made sure you were on the right track and in line with [the assessor’s] expectations.”

Toni also had feedback about some small, functional ways that the qualification could be improved. (Hey, no qualification is 100% perfect.) Because the NZC Business (Administration and Technology) is fully online, Skills Active is able to receive and act on learner feedback quickly, and changes can be made if issues crop up.